Question: What kind of boilers do you repair?

I repair all makes and models. Generally speaking some boilers are easier than others when it comes to getting parts but essentially the mechanics are all the same.

Question: What happens if you can’t get the necessary spares?

There will be a reason for it. If I can’t get them we have to assume that nobody can. My sources are exceptional so failure to get spares is an incredible rarity

Question: What if the job takes longer than you thought?

You pay whatever fee we initially agreed and I will absorb the loss

Question: Do you offer an emergency call out service?

Of course, but this may be chargeable. I am more than happy to visit you for free to give an estimate, but if you want me there at 3:00AM I’m likely to want paying!

Question: You say you are the cheapest in Halesowen, is this true and if so how do you know?

It’s impossible to prove, but I have been in the trade for a long time, and I have worked for others as well as myself. I do the job properly. By this I mean I actually spend the time to diagnose the problem. It would be quick for me to change several components and charge for it, when in fact only one may need changing or adjusting. By working ethically I like to think that repeat work and referrals will make up for any initial loss of revenue. I am so convinced by my honest pricing process, that I ENCOURAGE potential clients to shop around.

Question: How quickly can you get here?

Very quickly! I am after all Super-Shayne, and I can be in North and South Halesowen at the same time thanks to my Super Boiler Powers. Er… If I am to be totally honest there are three of us, so that’s just as good as being Super-Shayne isn’t it? You will see when you make the enquiry, how sophisticated and practical our system is when it comes to managing bookings. You will know exactly when you can be attended to within 30 minutes of making the enquiry, or sooner.

Why should I use Shayne instead of using a major UK company?

Shayne gets boilers at discounted rates. He pays less than you will pay. Shayne is happy to supply the boiler at cost in order to get the installation work. The final invoice WILL BE LESS than you would pay a national organisation. Shayne offers a price promise and WILL NOT BE BEATEN ON COST

Does Shayne offer a boiler replacement service?

Yes. Shayne will remove your old boiler for you when installing a new model

What kind of boilers can Shayne install?

All varieties are catered for to include back boilers, combi boilers, & system boilers

How long will it take to complete the work?

Shayne can do a survey for free, within a day or two. This way a new boiler can be agreed upon. Installation can take a full day depending on the complexity of the installation.

What if we have a boiler already and we just want fitting?

No problem. Shayne doesn’t make money on boilers anyway so a fit only deal is absolutely fine.